Order Management (OM) Questions

1)At what stage an order cannot be cancelled?
If the order is Pick Confirmed, it cannot be cancelled.

2) What are the Process Constraints?

Processing Constraints allow Order Management users the ability to control changes to sales orders,

at all stages of its order or line workflows to avoid data inconsistencies and audit problems

3)What is a Pick Slip Report?
 Pick slip is a shipping document that the pickers use to locate items in the warehouse/ inventory to ship for an order.

4)When the order import program is run it validates and the errors occurred can be seen in?

Order Management Responsibility >Orders, Returns : Import Orders> Corrections

5)How is move order generated?
When the order is pick released

6)What are primary and secondary price lists?

Price list contains information on items and its prices.
The pricing engine uses secondary price lists when
it cannot determine the price for an item using the price list assigned to an order.

What is drop ship in OM?
A: A method of fulfilling sales orders by selling products without handling, stocking,or delivering them. The selling company buys a product from a supplier and has the supplier ship the product directly to customers.

Q: What are Defaulting Rules?
A: While creating the order,you can define defaulting rules so that the default values of the fields pop up automatically instead of typing all information.

Q: What are validation templates?
A: A validation template names a condition and defines the semantics of how to validate that condition. Validation templates can be used in the processing constraints framework to specify the constraining conditions for a given constraint

6) What are different types of Holds?

1)GSA(General Services Administration)
Violation Hold(Ensures that specific customers always get better pricing for example Govt. Customers)
2)Credit Checking Hold( Used for credit checking feature Ex: Credit Limit)

3)Configurator Validation Hold ( Cause: If we invalidate a configuration after booking)


) What are Defaulting Rules?
A) A defaulting rule is a value that OM automatically places in an order field of the sales order window. Defaulting rules reduce the amount of information one must enter. A defaulting rule is a collection of defaulting sources for objects and their attributes.
It involves the following steps
· Defaulting Conditions - Conditions for Defaulting
· Sequence – Priority for search
· Source – Entity ,Attribute, Value
· Defaulting source/Value

An order type is the classification of order. It controls the order work flow activity, order number sequence, credit check point and transaction type. Order Type is associated to a work flow process which drives the processing of the order.

14. What is pick slip? Types?

A) It is an internal shipping document that pickers use to locate items to ship for an order.
· Standard Pick Slip – Each order will have its own pick slip with in each picking batch.
· Consolidated Pickslip – Pick slip will have all the orders released in the each picking batch.

15. What is packing slip?
A) It is an external shipping document that accompanies the shipment itemizing the contents of the shipment.

16. What are picking rules?

A) Picking rules define the sources and prioritization of sub inventories, lots, revisions and locators when the item is pick released by order management. They are user defined set of rules to define the priorities order management must use when picking items from finished goods inventory to ship to a customer.